USIC Services & Solutions

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Remote / IT Support

Most of our business customers opt to have us set up remote IT support facilities for their business. This is done using a secure connection from our offices to your PCs and servers via the Internet. We offer this facility as part of your maintenance contract agreement.

We estimate that some 80% of problems can therefore be solved without a site visit.

Remote support is like having your own IT department to call on, without the costs associated with employing staff or the downtime waiting for a site visit.



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